UX Designer - looking for work

SUMMARY

I am a highly accomplished and results-driven Senior UX Designer and Researcher with over 10 years of experience, including more than five years specializing in UX research for complex digital products. Throughout my career, I have demonstrated a proven ability to collaborate effectively with leadership and cross-functional partners to translate intricate user needs and business goals into innovative, intuitive designs. By focusing on driving engagement and improving key performance metrics, I ensure that every design solution serves both the end user and the overarching business strategy.

In my practice, I leverage a broad range of research methods—including usability studies, contextual inquiries, 1:1 interviews, and unmoderated research—to uncover deep behavioral insights. I have a strong track record of managing projects within large, matrixed organizations, where I transform raw data into compelling narratives that resonate with executives and drive data-informed decisions. From initial ideation and wireframing in Figma to high-fidelity prototyping and final implementation, I oversee the full UX lifecycle to deliver polished, high-impact digital experiences.

KEY SKILLS

UX Design: Information architecture, wireframing, prototyping (8+ years), interaction design, UI design, user flows, journey mapping
Data Visualization: Design for complex financial data, data-driven decision making, dashboard design, data storytelling
UX Research & Testing: User interviews, usability testing, A/B testing, surveys, data analysis, persona development
Product Design: Product strategy, contributing to product roadmaps, aligning UX with business goals (5+ years)
Tools: Figma, Axure, Adobe Creative Suite (Photoshop, Illustrator, Dreamweaver, etc.), Sketch, Salesforce Lightning Component Library, HTML, CSS, JavaScript, Zeplin, Miro
Methodologies: Agile, Waterfall, Lean UX, Design Thinking

EXPERIENCE

UX Researcher - Freelance | AnswerLab | Remote | September 2025 – January 2026

Planned and executed custom research studies using diverse methodologies, analyzing user behavior and opinions to guide new ideas and evaluate designs.
Communicated research findings and insights through clear, compelling narratives that resonated with executives and cross-functional partners.
Managed research projects, effectively setting priorities and delivering key insights within fast-paced, evolving environments.

UX Researcher/Designer - Freelance | Colgate-Palmolive (Hill's Pet) | Remote | February 2025 – August 2025

Spearheaded user research and usability testing initiatives, providing actionable insights that directly informed design decisions for pet product offerings. Used Figma for the redesign.
Translated complex user needs and business requirements into clear, concise, and actionable insights for product development teams.
Developed and delivered compelling presentations and reports to communicate research findings and recommendations to stakeholders, driving data-informed decisions.
Pioneered the use of AI-developed user personas, enhancing the team's understanding of target users and improving the effectiveness of design strategies.

Senior UX Designer - Freelance | Verizon | Remote | July 2024 - February 2025

Led UX design efforts for critical internal business systems, ensuring functionality, efficiency, and alignment with user needs, resulting in minimized downtime and increased productivity.
Drove innovation by designing, with Figma, and implementing new components and workflows for existing internal systems, delivering tailored solutions that optimized processes, enhanced user satisfaction, and significantly improved operational efficiency.
Proactively addressed and resolved usability issues, preventing disruptions and improving product accessibility, leading to a seamless user experience.
Conducted comprehensive competitor analysis and usability audits, identifying actionable opportunities for improvement and enabling the API team to maintain a competitive edge.
Developed and delivered impactful UX presentations, promoting understanding and adoption of UX principles across the organization, fostering a design-driven culture.

Senior UX Designer - Freelance | Walmart | Remote | March 2024 - May 2024

Researched and redesigned an internal HR application for employees, providing access to payroll, HR, and career development tools.
Designed, with Figma, a user-friendly messaging application (desktop and responsive) for internal HR communications.

Senior UX Designer/Information Architect | Nielsen Global Solutions | New York, NY | August 2021 - September 2023

Led the entire UX process for internal business applications, ensuring smooth maintenance and optimal user experience.
Crafted detailed wireframes with Figma and developed interactive prototypes for efficient design testing.
Integrated UX design seamlessly into the product development lifecycle, conducting research to identify user needs and developing prototypes within a rapid development cycle.
Enhanced user experience by implementing design best practices and merging business requirements seamlessly into user workflows, resulting in improved productivity and satisfaction.
Mentored junior designers, fostering their growth and development.

Senior User Experience Designer - Freelance | 30 Capital Real Estate | New York, NY | January 2021 - June 2021

Designed with Adobe Creative Suite and maintained user interfaces for real estate applications.

Senior User Experience Designer - Freelance | Live Area Labs | New York, NY | September 2020 - December 2020

Designed pages and interactive elements for a website for HCPs and patients by utilizing user-centered design principles and extensive A/B testing.
Established cloud-based environments on AWS for prototyping, testing, and user research, eliminating the need for physical hardware and enabling rapid iteration.
Leveraged AWS scalable infrastructure to ensure application responsiveness and optimal performance under varying user loads, enhancing overall user experience.

Senior UI/UX Designer - Freelance | Allied World | New York, NY | January 2020 - May 2020

Identified user requirements and established insurance underwriting applications within an Agile work environment by engaging with users, product owners, and subject matter experts.
Improved application by architecting clickable prototypes with Figma while conducting weekly user reviews for valuable feedback.
Minimized user errors through user research/usability testing, identifying key pain points, and driving enhancements.

Senior User Experience Designer - Freelance | Provantage X | New York, NY | May 2019 - September 2019

Researched and wrote the business requirements for a media ad-buy brokerage system. Designed an administrative dashboard and frontend user interface for a media ad-buy brokerage system.
Enhanced user satisfaction on a suite of high-traffic mobile apps (averaging 500k monthly users) by creating and revising user-flow diagrams.

Senior User Experience Designer - Freelance | Cognizant (Client: JP Morgan Chase) | Jersey City, NJ | Oct 2018 - Dec 2018

Implemented user-centered design principles and conducted over 80 hours of usability testing across various banking applications to improve usability and visual aesthetics.

Senior User Experience Designer/Architect - Freelance | Estee Lauder | New York, NY | June 2017 - September 2018

Directed revamp and improvement of e-commerce platforms, web portals, and mobile applications. Integrated usability principles and practices throughout the product development process.
Liaised closely with cross-functional teams to gather requirements, conduct user research, and analyze data for design decisions.
Leveraged Salesforce and Salesforce Lightning Component Library to establish user-friendly interfaces for shopping cart sites.

Senior User Experience Designer – Freelance | IBM | New York, NY | April 2017 - June 2017

Led design workshops with product owners to define needs for desktop and mobile interfaces.
Engineered a comprehensive user experience redesign for a high-profile e-commerce platform, boosting customer satisfaction scores by 25% and increasing conversion rates by 15% through user-centered design principles and rigorous A/B testing.

Senior User Experience Designer – Freelance | Wunderman Health | New York, NY | October 2016 - March 2017

Implemented user-centric design principles across 10+ projects for high-profile clients, resulting in a 30% average increase in user engagement and a 20% boost in customer satisfaction scores.

Senior UX/Principal Designer – Freelance | Sapient | New York, NY | October 2010 - March 2012
Clients: CITI Investments, Credit Suisse

Led UX design projects, collaborating closely with CITI Investments and Credit Suisse teams to deliver innovative, user-centered design solutions.
Analyzed and visualized complex data models to create intuitive, user-friendly interface designs for investment and financial platforms.
Developed user personas and customer journey maps based on extensive user research and data analysis, enhancing design integrity and user engagement.
Conducted usability testing and leveraged user feedback to iterate and refine design solutions, ensuring alignment with client objectives and user needs.
Collaborated with cross-functional teams, including data analysts and engineers, to ensure seamless integration of large-scale data structures into interactive design elements.
Spearheaded workshops and design sprints to foster creative problem-solving and to align stakeholders on design goals and usability standards.